Animation Activity (CRM)

Animation Activity (CRM)

Published on 20 November 2020

Created by: Aviance Jarreau & Jakaylin Vaughn ITE 271 - 752

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Transcript
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Created by: Aviance Jarreau & Jakaylin Vaughn
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Customer Relationship Management
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Customer Relationship Management (CRM) is a variety of practices that a company uses to manage and improve the relationship between the company and their customers
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How to develop a good relationship with customers:
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Get to know your customers Analyze patterns and trends Have different methods of communication Give rewards to show appreciation to loyal customers
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Examples of CRM:
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Connecting with customers through social media by marketing latest trends to attract customers Using business analytics to solve customer problems Getting feedback from customers to improve company services
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Thank you for Watching!!
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Video Created by: Jakaylin Vaughn Research Found by: Aviance Jarreau