Business Explainer [Copy]

Business Explainer [Copy]

Published on 7 May 2021
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Transcript
00:00
Helena received praises for her good discipline and her view and opinions have been well considered and workload is just right
00:05
But, an event occurred that threatened to destroy all her contentment. According to Madam Marina, the department store received a shipment of imported halal biscuits from Australia with an authentic chocolate cream filling But, some of them had become infested with moulds and insects. A few customers have returned the item after purchasing them but some did not.
00:14
Madam Marina said that they can't continue to sell them at their department store to uphold their good image. They don’t have the time to check every package and keep the ones that are not infested
00:19
Madam Marina talked about the cost implications and they already committed a capital cost of almost RM50,000. The biscuit manufacturer will not refund them since it is doubtful whether the infestation had occurred during shipment or even during storage at their own warehouse.