Helena received praises for her good discipline and her view and opinions have been well considered and workload is just right
But, an event occurred that threatened to destroy all her contentment.
According to Madam Marina, the department store received
a shipment of imported halal biscuits from Australia with an
authentic chocolate cream filling But, some of them had become
infested with moulds and insects. A few customers have returned
the item after purchasing them
but some did not.
Madam Marina said that they can't continue to sell them at their
department store to uphold their good image. They don’t have
the time to check every package and keep the ones that are not
Madam Marina talked about the cost implications and they
already committed a capital cost of almost RM50,000.
The biscuit manufacturer will not refund them since it is doubtful
whether the infestation had occurred during shipment or even
during storage at their own warehouse.