Chapter 8- p1

Chapter 8- p1

Published on 18 October 2022
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Transcript
00:02
Let's learn
00:02
CONTINOUS PROCESS IMPROVEMENT
00:02
CHAPTER 8
00:08
Let's Define
00:08
Continuous Process Improvement
00:10
It is the ongoing improvement of products, services or processes through incremental and breakthrough improvements.
00:19
- It doesn’t only mean that a business should make changes along the way when things aren’t working smoothly. Instead, continuous process improvement is an actual type of work style that is designed to continuously review results and rapidly adopt new measures when deemed necessary. provide higher value overall for a business. While it's always desirable to achieve efficiency, that could come at the cost of decreased quality, if the change is implemented without a close eye or too quickly.
00:27
The Benefits of Continuous Process Improvement
00:29
Reduced cost
00:31
Less errors
00:33
Best outcomes
00:35
More efficient process
00:38
Reduced bottlenecks
00:40
More satisfied customers
00:43
More productive and happy customers
00:47
The impact of continuous process improvement and its related benefits will depend on where you choose to focus. It will also depend on your current operations and processes because they define the room for improvement. The great news is that no matter how big or small your improvements may be, they have the potential to have an impact on your employees, as well as your customers.
01:03
What are the 4 Steps of Continuous Process Improvement?
01:11
As one of the most popular tools for continuous process improvement, many rely on the plan-do-check-act (PDCA) cycle
01:17
1. Plan: Identify an opportunity for change.
01:22
2. Do: Implement the change on a small scale to test.
01:27
3. Check: Review results by analyzing data to determine if the change was successful.
01:34
4. Act: If the change proves successful based on the data, then it’s time                              to implement it on a broader scale.