Go to Moovly.com
Use as template
Published on 12 May 2022
A short customer service commercial.
Dominique's Personal Gallery
tend to be unreasonable and/or unpredictable. They also make unreasonable demands and refuse to acknowledge timeframes
a person given to excessive complaints, crying, and whining
The customers of a business
a group activity between a mentor and a coachee to discuss performance, opportunities, short and long term goals
a statement that a situation is unsatisfactory or unacceptable.
the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it
interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints
Customer Service Representative
Expects the absolute best and is willing to pay for it
High Roller Customer
a person responsible for controlling or administering all or part of a company or similar organization.
will avoid submitting a complaint because he or she doesn't want to be a pain or believes you don't care
something or a situation in which the customer paid too much
solve serious problems for a company or other organization
the use of words to convey a message
the ways in which beings convey information about their emotions, needs, intentions, attitudes, and thoughts without the use of verbal language
Non- Verbal Communication
1) demonstrating concern 2)limiting interruptions 3) offering ideas