Ethics

Transcript

00:00

Ethics

00:03

Description, case and resolution

00:07

Why is ethical conduct important?

00:10

Who is affected?

00:12

Making ethical decisions

00:15

Case -> What can be done -> resolution

00:17

Why is ethical conduct important?

00:19

Your actions and decisions affects the organization and yourself

00:22

It shows what type of (business) person you are

00:24

You and the organization need to have the same values / ethical standards

00:30

Who is affected?

00:31

Your ethical actions and decisions could affect:

00:34

Customers

00:35

Suppliers

00:36

Employees

00:37

Partners

00:39

Shareholders

00:42

Ethical versus legal: what is the difference?

00:44

Unethical

00:45

Ethical

00:46

Legal

00:47

Illegal

00:48

Lying to cover up a mistake

00:50

Hiring people who smoke

00:51

Violating confidentiality agreements

00:52

Commiting a theft

00:57

Making ethical decisions

00:57

1

00:58

Think carefully and check with others when in doubt

01:01

2

01:02

Avoid illegal or political activities, conflicting financial interests or privileges

01:05

3

01:06

If you encounter something unethical, report it  or do something about it

01:12

Case description

01:12

The manager of the department is talking badly about the hair of a coworker named Kim with the other employees of the department. The worst part is that Kim is also in the same room and hears everything. The other employees are laughing and making fun of her. Yet Kim is afraid of the manager and does not say anything and keeps minding her work. *Side note: everyone of the department is scared of the manager, due to this they are just laughing with her. Scared of being her next target.

01:24

What could be done?

01:25

1. Employees could have not acted upon the bad talk of the manager. 2. Kim could have stood up for herself, to let het manager know that she does not appreciate this. 3. Each person of the department could have gone to HR and report this type of bullying in order for it to stop. 4. Address the bullying with the manager herself. 5. Take it to the manager's boss.

01:36

P O S S I B L E

01:36

R E S O L T I O N S

01:37

1. If the other employees do not act on the bullying, the manager could understand that what she is doing is bad. Maybe she would even apologize to Kim and won't do it again.

01:40

2. If Kim would stand up for herself, she would let the manager know that she does not like it and wants her not to do it. By doing this she lets everybody knows, that it is not ok.

01:42

3. As it is known, that most employees are scared. They could go to the HR department, to let them know what is going on. The HR department could then speak with the manager.

01:44

4. By asking the manager if she can talk to her. She can explain in detail what is bothering her. Perhaps the manager can clarify what the meaning of the things she said were and resolve it.

01:45

5. If talking to the manager herself doesn't work. You can go to her manager, as he/she can talk to her about it and maybe with you in person and resolve the issue.