Hand Writing [Copy]

Hand Writing [Copy]

Published on 26 July 2021
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Transcript
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Utilizing Smartphone Technology to Enhance Interdisciplinary Communication
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By: Kaitie Kennedy 
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What's the issue?
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Effective and timely interdisciplinary communication is vital to optimize patient care and safety. According to a journal article by Hamed Salehi (2018), “approximately 98,000 patients die annually in the US due to medical errors, the majority of which are cause by ineffective communication.” Interdisciplinary collaboration can be made difficult when more urgent issues arise for nursing staff and clinicians are working remotely, from other areas, or are in a room with a patient. Carle Hospital has multiple different campuses which further increases the need for staff to become more mobile. Literature provides support for this growing interest, noting that secure messaging amongst colleagues increases efficiency, accountability, and communication.
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Strategy 
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a secured messaging tool to streamline communication between nursing staff and physicians using smartphone technology rather than traditional paging methods
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Supporting Data 
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In one study on general internal medicine wards at two different Toronto Hospitals, a physician handover tool and secure messaging system was utilized. The goal was to improve communication and information flow between healthcare providers through a secure, shared platform.
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Method /Goal:
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Results: Overall, mostly all medical trainees and nurses agreed that the secure messaging system helped speed up their daily work tasks and made them more accountable in their roles. However, only 1/3 of staff agreed that the system was useful for communication and nursing staff agreed that the system helped speed up daily work tasks and made them of more complex issues (Wu et. al., 2015).
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Method/Goal – At New York’s Hospital for Special Surgery, a clinical communication platform using smartphones was implemented. The goal was to increase nurse efficiency and nurse satisfaction and fill EHR messaging gaps to support better patient care
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                                                                 Results:      Through surveys conducted, results revealed that nurses accomplished those goals. Nurse satisfaction with the device use and ability to communicate with providers increased. Nurses were also very happy to conclude that smartphone use expedited communications, therefore, allowing more hands on time spent with patients (Coyne & Chang, 2019).
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                                      Further research: Additional research studies discuss the importance of smartphones and apps within the healthcare setting. Both nurses and physicians alike find this technology beneficial for convenience, better clinical decision making, improved accuracy, increased efficiency, enhanced productivity and improved outcomes (Brown-Manhertz, 2017).
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Brown-Manhertz, D. (2017). Using smartphone to increase interdisciplinary collaboration. The Nurse Practitioner, 42(4), 1-4. doi: 10.1097/01.NPR.0000513341.77191.03 Coyne, P. & Saxler-Chang, E. (2019, April 16). Improving clinical communications: A smartphone for every nurse. HIMSS. https://www.himss.org/resources/improving-clinical- communications-smartphone-every-nurse Salehi, H. P. (2018). Smartphone for healthcare communication. Journal of Healthcare Communications, 3(3), 1-5. doi: 10.4172/2472-1654.100144 Wu, R., Lo, V., Morra, D., Appel, E., Arany, T., Curiale, B., Ryan, J., & Quan, S. (2015). Smartphone‐enabled communication system. Journal of Hospital Medicine, 10(2), 83-89. doi: 10.1002/jhm.2278
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References: