ODOO [Copy]

Transcript

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ODOOAnalysis and Comparison

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ODOO POS is a software that is typically used in restaurants.

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To create guest checks

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Kitchen + bar preparations

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Processing card payments

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And much more

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However, to increase the competitive advantage of ODOO, a critical analysis of its features has been conducted in the project.

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For this, we conducted:

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SWOT analysis

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PEST analysis

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Competitor and gap analysis

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SWOT ANALYSIS

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Strengths

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Enhanced control over the systemIncreased customer satisfaction Anytime access due to web application Flexible expansion of business 

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WEAKNESSES

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Proper Inventory control No individual check in-recordWeb access cost Payment methods: No options of bill splitting  

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OPPORTUNITIES

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        Marketing opportunities Proper analysis of profits Targeted advertising Individual Product Performance reports 

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THREATS

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Increasing market shareObsolete POS systems Usability and adaptability by all members 

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PEST ANALYSIS

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POLITICAL FACTORS

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• Rules and Regulations• Support for a particular POS• External conflicts 

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ECONOMIC FACTORS

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• Low subscription cost• Attracting customers through vouchers and gift cards• Comparison of Profits earned• Analysis of Market trends 

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SOCIAL FACTORS

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• Customer satisfaction• Faster payment methods• Customer feedback and online support 

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TECHNOLOGICAL FACTORS

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• Ease of use• EMV capabilities• Technical support to users• Following user experience trends like voice recognition  

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It was important to compare ODOO with leading POS system

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This helped in analyzing the features that can be added in ODOO

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These were:  Kounta                                                EZRentOut 

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Magento

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Retail express

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BPA: RETAIL TOUCH POS

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Thus, the research outcomes from the analysis are the features that should  be included in ODOO

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1. Making its interface more attractive for the customers so that it can match the levels of Kounta or Magento. 

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2. Providing the option of split payments to the customers

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3. Individual check-in pins for each employee and server.

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4. A track of the check-in and check-out time of the server.

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5. A note of the tip earned by each server. 

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6. Notifying server in case the order has taken more time than required.

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7. Ordering supplies from individual suppliers directly through inventory control.

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8. Keeping track of the food wastage and its reasons.

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9. Keeping a track of the reasons of refund for any order.

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10. Using EMV-enables cards with customer information so that swiping can directly add the order to the customer portfolio. 

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If these features are included ODOO would be the most efficient POS system available in the market.TEAM MEMBERS

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Rajinder Kaur                                  Sandeep Kaur                      Simranjeet Kaur Research Head                                 Project Manager                        Business Analyst 

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Technologies and tools used

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1. Zoom2. Trello3. Whatsapp4. Email5. Calls6. Laptops

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Thus, with a few more features, ODOO will trumph in the market

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THANKYOU